1. #1
    Unregistered

    Educational qualification for Call Centre job in Airtel?

    i want a job in airtel call center??? what are the education qualfications????
    Pleasee do help i'll joining ug courses soon....

  2. #2
    nemat nemat is on a distinguished road
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    Re: How to get a job in Airtel Call Center? What educational qualification is needed for this?

    Dear sir.
    get a job in Airtel call centre , lots of consultanic provides to join in call center.
    you can applying your cv in consultancy for get a jobs in Airtel call center .
    There are many post required for airtel call center........
    customer excecuive
    Team leader
    operation manager
    HR post etc
    Minium eeducaion qualification for airtel call center is required to 10+2th for a
    customer excecutive............

  3. #3
    abhilekhverma abhilekhverma is on a distinguished road
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    Re: How to get a job in Airtel Call Center? What educational qualification is needed for this?

    Minimum educational qualification is 12th pass and a fresher can also apply.for more details go to the following link:
    www.airtel.in/career

  4. #4
    ahadkhan56 ahadkhan56 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Hello,

    There are no specific educational qualifications required to become a CSO (Customer Service Officer/Operator or call center adviser/representative, Customer service representative in a call center.

    Personal Skills and Attributes: A very good command over English language is the main skill required. Computer literacy, Typing speed, Knowledge of Consumer behaviour.


    Best of Luck,

    Ahad

  5. #5
    DON DON is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    For being in call centre in airtel You should have passed 12th or any more degree


    If you know english ,if you can talk fluently in english then
    it is easy to get job in airtel or any other call centre.


    If you are weak in english then you must prepare yourself
    in english sothat you can speak in english without any
    difficulties.

  6. #6
    parthu parthu is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Eligibility for call center jobs

    For call center jobs you should have Intermediate or Graduation
    you can get some jobs with 10th qualification also

    You should have some talents, like

    Good communication skills
    Confidence
    Type writing skills
    and you must be ready to do the job at any shift

    All the best

  7. #7
    chandler chandler is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    There are so many job opportunities after completion of B.Tech in Computer science.They are as follows :


    Govt. sector jobs :

    • DRDO
    • ISRO
    • BSNL JTO
    • INDIAN RAILWAY
    • BHEL
    • NTPC
    • SAIL
    • IOCL
    • IES
    • IPS
    • IAS
    • ONGC
    • IOCL

    Private sector jobs :

    • TCS
    • CTS
    • INFOSYS
    • HCL
    • SATYAM
    • ACCENTURE
    • IBM
    • WIPRO

    Others job :

    • Tech support
    • BPO
    • Call centers



  8. #8
    Lasya Lasya is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Hello.,





    -->>> The Minimum Education Qualification for the Airtel and Some Other Call Center Jobs is 12th Standard with Good Communication in English ,Hindi and Some Other Languages..,

    >> If You Have Graduation then you can apply for the BPO jobs in Top Companies like MNC's..,

    >> But You must have Good Communication in English,Typing Skills and etc.,




    ALL THE BEST............

  9. #9
    Ashutosh Tiwari Ashutosh Tiwari is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Hi,

    Dear friend, there are various jobs in Airtel call center ranging from Top Managers to Customer Support Executive, so for which designation you want to know the eligibility criterion ??
    Well as you said you are about to join UG course, I guess you want to know the eligibility for CSE.

    So for Customer Support Executive following criterion is required -
    # Candidate should be 10+2 passed.
    # Good Communication skills.
    # Open for different shifts (day/night).
    # Confident and smart.
    # If a voice process(English) then exceptionally well in English.
    # If a Non voice process, then good typing speed.

    All the best.

  10. #10
    jhapuja92 jhapuja92 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    See if you are looking for a job in call centre , then basically the requirement for getting into the call centre is not very high, having a pass certificate in +2 is enough in terms of qualification if you desire of getting into a call centre. But the most important thing that you should have is a good communication skill and should have good knowledge of english, because this skill of the applicant is most desirable by the recruiters of various call centres .And if you have good communication skill then you would be given peference in comparison to other applicants. As every private firm has its call centre hence you have variety of option in terms of selecting the call centre.

  11. #11
    leonidus leonidus is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    For call center jobs you should have Intermediate or Graduation
    you can get some jobs with 10th qualification also

    You should have some talents, like

    Good communication skills
    Confidence
    Type writing skills
    and you must be ready to do the job at any shift

    All the best


  12. #12
    Unregistered

    Re: Educational qualification for Call Centre job in Airtel?

    to whom i must post the CV? can i post it through E-mail?

  13. #13
    44714

    Re: Educational qualification for Call Centre job in Airtel?

    [QUOTE=Unregistered;44714]i want a job in airtel call center??? what are the education qualfications????


    eudcation is 10 th std

  14. #14
    ankush14 ankush14 is an unknown quantity at this point
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    Smile Re: Educational qualification for Call Centre job in Airtel?

    Hey...Hello...for a call center job in airtel the qualification required is 12th pass certificate...% is not given importance....so you just need to complete your 12th...after that you can directly apply for job where you will be interviewed and than will be given a job....and if you go with a reference than you may not even have to sit for an interview.....


    Good Luck for your future

  15. #15
    wipro84 wipro84 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    The call centre jobs are providing all telecom companies not only airtel.QUALIFICATION FOR CALL CENTRE:1.Candidate should completed atleast 10 2 standards.2.Candidate from B.SC,B.E,B.TECH and post graduates also eligible for call centres.3.Candidate should secured minimum 50% marks in academics.4.There is no age limit in call centres.Like AIRTEL other call centre jobs are 1.TATA DOCOMO.2.RELIANCE.3.UNINOR.4.WIPRO BPO.5.Infosys bpo.6.TCS Call centre.For call centres visit the website www.freshersworld.com

  16. #16
    rehan22222 rehan22222 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    IF YOU HAVE COMPLETED INTERMEDIATE , THEN YOU CAN APPLY FOR THE VOICE PROCESS POST
    but , THE SALARY WILL BE IN LESS AMOUT .
    WITH DEGREE AS BASIS , THERE WILLBE AROUND 8000 TO 12000 PERMINTH SALARY.

    BUT , YOU SHOULDBE AN EXPERT IN ENGLISH LANGUAGE
    YOU SHOULD JNOW ANY OTHER 2 LANGUAGES .
    YOU SHOULD SPEAK FLUENTLY.
    BE WELL PREPARE IN YOUR SELF DETAILS


  17. #17
    Vaskar_chatterjee Vaskar_chatterjee is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Hi

    The minimum qualification for call center jobs is 10+2 with 50% in aggregate.
    There is no age limit in call centers.
    You can not only go for Airtel but you can go for Wipro, Reliance ect. But remember one thing along with the qualification you also need good communication skills , good command over English and be confident.

    all the best



  18. #18
    Er. Mohit Kumar Er. Mohit Kumar is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    if you want to join call center the minimum specification you have is +2. instead this you also have soft skills and english communication skills. as all call center need better conversions in English.one of my friend after doing +2 do job in call center as he work there for 2 years in these years he know much about english . as the conclusion is that the English is must . so make your skills in english . if you want to get job in call center. all the best for your job.

  19. #19
    Rock Rock is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    education is vary from profile to profile in airtel. if you want to be an customer care executive than you can get the job after 12th, airtel call center is currently handled by outsources like tech mahindra, ibm, dr. It and first source. if you want senior level jobs than you should be graduate.
    also, you can go for MBA, if you want to have job in airtel telecom

  20. #20
    Unregistered

    Re: Educational qualification for Call Centre job in Airtel?

    I am a diploma holder in mass communication, can i hv a job with airtel. And what are the jobs

  21. #21
    helper helper is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    hello friend,

    for the Call center jobs you should be graduate, Intermediate qualification.
    mainly for call center job you have some talents like:
    1.your communication skill must be good.
    2.you have a experienced of the solve the problems of teh customers , take care of the customers.
    3.You must have to be computer knowledge
    4.type writting skill
    5.confidence

    with these features you can do it this jobs after any qualification..
    Thank you!

  22. #22
    arun.potturu arun.potturu is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Hi friend,

    >>> THE BELOW NECESSARY QUALIFICATION IS MUST FOR CALL CENTER JOBS :

    1. Candidate should completed the any one of the courses like 12th or higher educations.

    2. Excellent communication skills.

    3. Ability to work hard,

    4. Ability to work in time ( DAY or NIGHT ).

    5. Typing speed.

    6. Satisfy the costumer quires.

    7. Basic computer knowledge.


    The above qualification is necessary for all the call center jobs.

    >>> LIST OF SOME CALL CENTER JOBS ARE :

    1. AIRTEL.

    2. MPHASIS.

    3. AGIES.

    4. INFOSYS.

    5. WIPRO etc.

    ALL THE BEST.

  23. #23
    ravikanth2027 ravikanth2027 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Eligibility for Call Centers:
    There are no specific educational qualifications required to become a Customer service officer in a call center.
    It sis a good option for plus two or fresh graduate as well as even housewives & retired people

    Personal Skills & Attributes :
    The skills required vary depending on the project & the type of business that is being handled
    A very good command over English language is the main skill required computer literacy , typing speed , knowledge of consumer behaviour , marketing skills the ability to entre & retrieve information quickly from databases & an ability to analyse peoblems are other useful skills that come in handy
    good communication & listening skills are important

  24. #24
    ashwak ashwak is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    actually , to attend for walkin in AIRTEL , one should have completed ,

    12th
    or
    degree

    actually , for the 12th completed canddiates , the salary will be around 6,500 to 10,500 permonth in the starting (including incentives)

    for the degree passed candidates , the salary will be around , 8,500 to 14,000 permonth in the starting (including incentives)


    if you have good typing speed , then you can attend for non-voice walkin
    if you are not good at typing, then you can attend for voice pocess walkin


    **** you should have good communication skills

    **** you should know the regional language or anyoher language along with english

    **** you should have good pronunciation grip

    **** you should know well about your self details



    all the best

  25. #25
    sunkaravinith sunkaravinith is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    very wise question indeed, the ITES industry has been
    facing a few hurdles that they are not many candidates who
    are available for the industry . (right Person for the
    Right job )

    you need to be a major for joining the job - above 18 years
    of age .

    Qulification - The required QULIFICATION in many companies
    is at least a Greaduate. A few companies offer jobs to
    undergraduates too .


    The expected salry for a fresher would be 4,000rs in a
    domestic call centre .

    In between 6.500 take home to 9.500 rs for a fresher in
    MNC .


  26. #26
    Ricky Ricky is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    If you want to join call center like airtel than you should be a 12th pass candidate and you can join the company as a custmer support executive. If you want permotion in future than you should be a graduate in any stream. Also, you should have good communication skills. you can join airtel call center by choosing any of the outsource company like Dr. IT, First source, Tech Mahindra, IBM and Kocher as airtel process is alligned with these outsource companies. good luck

  27. #27
    ashwak84 ashwak84 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Hi dear,

    ==== Eligibility criteria for the call center jobs :

    *** Candidate should completed the 12th standard.

    *** Secured minimum 50% aggregate in academics.

    *** Good english talking ability.

    *** Candidate should know at least 2 or 3 languages.

    *** Ability to work in any time.

    === Call center companies list are :

    Mphasis,
    tcs,
    infosys,
    24*n customer,
    Convergys,
    24/7,
    hp etc.

    *** The salary range around the 6000 - 9000 per month.
    For more call center companies and more information register in the website http://www.minglebox.com.

  28. #28
    Kunalroy Kunalroy is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    The minimum educational qualification required for a decent job in Call centre is Intermediate.Although they recruits matriculates but at very lower salary.Do not get carried away with your Post as the name of the posts sometimes might be good to hear but is toll taking and very less paying.
    You get a good scope if you have a very good command in communication.They will interview you and on selection,they will train you for a short time and then you will be on youir own.
    You need to apply through their website with your CV or you can apply directly to their office personally or theough email or contact number.You will get a date for interview as soon as you apply.
    Be fluent and confident as the only thing to be checked in there is your fluency and expertise in english

  29. #29
    BISWARUPYOGI BISWARUPYOGI is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?




    If you have completed 12th standard or Graduation degree then you are applicable for Airtel Call center jobs.

    There is no age criteria for the candidate.

    You must have good communication with English language.

    Also you have knowledge in Hindi and English have preferable .

    The Salary for Call center Jobs for freshers candidate is 12,000 p/m.


    .

  30. #30
    aloksingh.rocks aloksingh.rocks is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    dear,
    You get a good scope if you have a very good command in communication.They will interview you and on selection,they will train you for a short time and then you will be on youir own.
    Customer Support Executive following criterion is required -
    # Candidate should be 10+2 passed.
    # Good Communication skills.
    # Open for different shifts (day/night).
    # Confident and smart.
    # If a voice process(English) then exceptionally well in English.
    Best Of Luck!!!!!!!!


  31. #31
    mannoloves mannoloves is on a distinguished road
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    Re: How to get a job in Airtel Call Center? What educational qualification is needed for this?

    Dear
    there is no need of high level qualification,you need to have graduation and your english speaking is good eough to get job in airtel
    call centre only need the best communication skill,so you must have good communication skill...

    Al d best

  32. #32
    Mithun sharma Mithun sharma is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Dear friend,

    for joining in call centre in Airtel first you should be 12th pass out. In delhi ncr lots of consultants who provides jobs in call center for various posts like customer care executive, team leader and accounts and HR also. ( Your communications skills should be good for better growth.

    Regards,
    Mithun Sharma

  33. #33
    arpita_chatterjee arpita_chatterjee is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Dear Friend, To get job in Airtel Call center is Graduate from recognize university. But if you have excellent communication skill then you can apply after 12th pass as well. You can expect starting income will be Rs. 10,000 to 25,000 per month . You should have basic computer skills and a passion for work to seek great success. For further detail you can log in to www.airtel.in/career

  34. #34
    Hitesh Arora Hitesh Arora is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Dear One,

    U must have following skills for the same pl:

    1. 12th Passed
    2. Effective Communication Skills
    3. Excellent Voice Ascent
    4. Comfertable for working in shifts
    5. Last, but not the least u must be enough confident

    FYI.

    Best Regards
    Hitesh ARORA

  35. #35
    sweetprem.61@gmail.com sweetprem.61@gmail.com is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Dear friends

    10+2 is must for call center job in airtel.if You can apply in airtel call center
    after B.A. then company will give you good salary like 8k to 10 k per month.

    all the best

    prem sharma
    junior member

  36. #36
    simran88 simran88 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Dear candidate,

    If yoy want to apply for call centre jobs in airtel then the minimum qualification required is 12th class along with good communications skills and computer knowledge ,...
    and for that you need to undergo a written test first then gropu discussion and then a personal interview...whether it is for airtel or vodafone or for any process the interview procedure will be the same...

    Walkin interviews are available there you can directly go in any call centre and submit your C.V there

  37. #37
    labourNET law consultancy labourNET law consultancy is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    The minimum educational qualification for the post of call center executive is 12th pass. You should have very fluency in English, hindi and the regional language you belong.

    IF you are a degree holder then it will a added advantage. For getting a call centre job in Airtel you have to be a experienced person and if you have got training in call centre job then you can get the job soon.

    ALL THE BEST

  38. #38
    Baazigar Baazigar is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    In order to get job in Airtel call centre, you must possess the following-
    • You must have passed the class 12th from an recognised board.
    • You should have the good communication skills.
    • Your voice must be clear and audible.
    • You must have good hold and fluency on the Hindi and english language.
    • You must also required to have the computer knowledge in order to get the job.
    • There will be a training session for you.

  39. #39
    balram balram is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    In order to get join in Air tel call center, you must posses the following :--

    --You must have passed the class 12 th from an recognized board.
    --You should have the good communication skills.
    --Your voice must be clear and audible.
    --You must also required to have the computer knowledge in order to get the job.
    --You must have good hold and fluency on the Hindi and English languages.
    --There will be a training session for you...

  40. #40
    Nam Nam is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Hi,

    To apply for call centre 12th passed is ok. If you are 12th passed and know English then you can easily join the call centre. You can apply through consultancies or register in the job sites and plenty of the call centres will contact you for job. You need to keep updating your resume and then you will get calls for job and then you need to clear the interview and get the job easily. Try to improve your communication till you get call and once you get selected then they will train for certain days and then give you to work individually. If your communication is not that good that try for domestic BPO.

  41. #41
    Unregistered

    Re: Educational qualification for Call Centre job in Airtel?

    how should I apply for any customer care jobs in any telecom companies.

  42. #42
    veer singh veer singh is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Dear candidate there are no specific educational qualifications required to become a Customer service officer in a call center.
    It is a good option for 10+2 or fresh graduate .

    Eligibility for call center jobs:-
    For call center jobs you should have Intermediate or Graduation
    you can get some jobs with 10th qualification also
    You should have some talents, like
    Good communication skills
    Confidence
    Type writing skills
    and you must be ready to do the job at any shift
    All the best......

  43. #43
    Unregistered

    Re: Educational qualification for Call Centre job in Airtel?

    Rafik ansari

    hi,i want job in call centre can u help me

  44. #44
    Raju22711 Raju22711 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    There is not any specific qualification requirement for call centre job job in Airtel.

    Airtel do not recruit directly any candidate for call centre.

    They give this work to other private recruitment agency.

    They ecruit staff as per their own rules.

    There is no specific qualification.

    Well most of agencies demand graduation or Intermediate for call centre job.

    And if you have affuancy in speaking English then you can get job easily.

  45. #45
    Suraj Singh Suraj Singh is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Dear friend you can apply for the Airtel or any other call centre after just your 10th qualification or further higher qualification ....
    you can just apply for the call centre and got the job...They can give you salary upto 6000 - 7000 Rs. only...
    But in my opinion if you are a intermediate students than you will go for the defense sector because it is a very good and respectable job.......thank you

  46. #46
    Sonukumar Sonukumar is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    To get a job in AIRTEL YOU must have following resume :-
    lots of consultanic provides to join in call center.
    you can applying your cv in consultancy for get a jobs in Airtel call center .
    There are many post required for airtel call center
    customer excecuive
    Team leader
    operation manager
    HR post etc
    Minium eeducaion qualification for airtel call center is required to 10+2th for a
    customer excecutive

  47. #47
    PRINCE1999 PRINCE1999 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Qualifications:-
    1. Candidate should completed the any one of the courses like 12th or higher educations.
    2. Excellent communication skills.
    3. Ability to work hard,
    4. Typing speed.
    6. Satisfy the costumer quires.
    7. Basic computer knowledge.

    Eligibility criteria for the call center jobs :

    * Candidate should completed the 12th standard.

    * Secured minimum 50% aggregate in academics.

    * Good english talking ability.

    *Candidate should know at least 2 or 3 languages.

    * Ability to work in any time.


    some job centres:-
    1. AIRTEL.

    2. MPHASIS.

    3. AGIES.

    4. INFOSYS.

    5. WIPRO etc.

  48. #48
    somas769769 somas769769 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    Hello Friend

    There is no specific educational qualifications required to become a Call center officer.

    To begin with readiness to learn everything is the key for call center jobs.

    Once you got little experience, then try and improve the Knowledge and observation power.

    This will help you to keep note of details about client or account or even routine problem occurrences

    your education is good as concerned about call center job.

  49. #49
    Paritosh_31 Paritosh_31 is on a distinguished road
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    Re: Educational qualification for Call Centre job in Airtel?

    There are no special educational qualifications for a call center job of any company. There are only some things that matters. Those are-
    ~ You should have good command on English.
    ~ You should not panic, taking to strangers.
    ~ You should be able to use computer.
    ~ You should have a lot of patience because in call centers, you have to encounter with all sorts of customers.
    ~ You should have a diplomatic mind because in such jobs, sometimes you have to provide diplomatic answers also.

    That is all....no other special educational qualifications are required.


  50. #50
    eduforall eduforall is on a distinguished road
    Join Date
    Dec 2012
    Posts
    217

    Re: Educational qualification for Call Centre job in Airtel?

    Hi,

    Airtel outsources the customer care departments to various firms.

    The positions include -

    Customer care executive
    Team Leader
    Manager
    HR etc.

    The juinior most post is executive for which the minimum qualification is Intermediate.

    Normally the recruitment is done by personal interview with one or two rounds.

    Other qualities that AIRTEL looks for -

    Good communication skills
    Computer Knowledge
    Patience
    Good interpersonal skills.

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